COVID-19: We are trying our best to limit the adverse impact of the pandemic and to sort out a solution to expedite production and dispatch of your order. However, due to the handcrafted nature of our bakeware, we manufacture in small batches, which means are lead-times are longer than mass produced bakeware. Regrettably our services are still temporarily experiencing delays and our current standard delivery timeframe is 10-20 working days. We thank you for your patience during this time and to bear with us whilst we work through our back log.
We proudly design and manufacture all our Bakeware in Birmingham, England.
We currently offer two standard UK delivery options:
Standard Delivery - £5.95 – order under £40.00, delivery in 3 to 5 business days.
Free Standard Delivery - orders over £40.00, delivery in 3 to 5 business days, if you spend over £40.00.
Scottish Highlands - £6.95 – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.
Scottish Islands - £6.95 – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Republic of Ireland - £10.95.
Isle of Man - £10.95.
Channel Islands – we currently do not deliver to the Channel Islands.
Orders can be delivered internationally with a few exceptions, our standard International delivery charge is £35.00 per order please contact us if outside of the UK, the Channel Islands and the Isle of Man to discuss. Please note we cannot deliver to British Forces posted overseas (BFPO), addresses or PO Box addresses.
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
As follows is our standard returns policy for your reference.
Returns and refunds