Orders can only be delivered to UK addresses and that in placing an order the customer confirms that she/he is purchasing the product within the UK, the Channel Islands and the Isle of Man. Please note we cannot deliver to British Forces posted overseas (BFPO), addresses or PO Box addresses.
We currently offer two standard UK delivery options:
Standard Delivery £4.95 – order under £40.00, delivery in 3 to 5 business days.
Free Standard Delivery - orders over £40.00, delivery in 3 to 5 business days, if you spend over £40.00.
Scottish Highlands - £6.95 – AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50.
Scottish Islands - £6.95 – HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3.
Republic of Ireland - £10.95.
Isle of Man - £10.95.
Channel Islands – we currently do not deliver to the Channel Islands.
Please note that business days are Monday to Friday, but exclude public holidays. Every effort will be made to meet these delivery timescales, but this cannot be guaranteed in some parts of the UK. We do not currently deliver on Saturdays or Sundays.
We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.
As follows is our standard returns policy for your reference.
Returns and refunds